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Month: July 2019

A look at the advantages and disadvantages of arbitration

When it comes to legal dispute most of us feel that the only way to resolve it is by going to court. But a legal trial can be a complex thing. So is there any other way of settling a legal dispute? Yes, you can choose the path of arbitration.

Arbitration means the settlement of a legal dispute without going to court. The dispute is brought in front of a neutral outsider that is the arbitrator who will try to find a fair solution to the problem.

Let us take a look at the advantages and the disadvantages of arbitration.

Now, this is why you must opt for arbitration:

You can expect a fair solution:

The arbitrator will take all the pros and cons into account. He will try to give a solution which is mutually agreeable to both the parties. There are higher chances of getting an outcome which both the parties will agree mutually.

Time-saving option:

Now a court trial can be a time-consuming affair. It can take many days for the trial to come to an end. But in the case of arbitration, you can expect to get the solution fast as compared to the traditional method.

Cost-effective option:

If you compare this cost with that of a legal trial you will realise that this is a cost-effective option.

Agreeable outcome with full confidentiality:

Both the parties can expect that the outcome will be one that is agreeable to both. One can also be rest assured that the details will be kept confidential.

An option that has conclusiveness:

This is not going to be a never-ending procedure. Both the parties can expect a result. There will be finality to this process.

Are there any disadvantages?

There is no option of making appeals in the higher court. There are no specific rules of evidence that are followed. Also, this process is based more on documents than witnesses. So there is nothing like cross-examination. Sometimes there can be lack of consistency as there are no set standards for arbitration. Sometimes there may be issues regarding transparency.

Choosing the best arbitrator can be half the battle won:

As we can see that arbitration has a number of advantages but there are a few disadvantages. However this is still one of the best ways to resolve a legal dispute. Only one thing that you need to ensure is that you choose the best arbitrator. You need to choose one who has years Essex Court Chambers Duxtonof experience in arbitration and knows all the legal practices well. The question is where can you find the best arbitrator in Singapore? Your search ends with Essex Court Chambers Duxton.

Their members have expertise in commercial law, corporate, financial law etc. They have members who have successfully handled a number of arbitration cases. If you are looking for fast track method of resolving a legal dispute where you do not have to go to the court then consult the members of this Singapore Group practice.

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Adopt the Smart Way of Operating Hotels

White Sitting Behind Counter Under Television

One of the primary goals of any industry is customer satisfaction. Only this will help in retaining customers and will ultimately help in getting more revenue. The hospitality industry is no different. But keeping the customer happy can be a bit difficult in this industry. Here the expectations of the client who are known as guests are very high. A small mistake can result in offending the client.

It is, therefore, important to adopt techniques that will help in keeping the client happy. One needs to recognise the areas where technology can be used in providing better service to the client.

Try to make the check-in process faster:

One place where the guest has to spend a long time is at the front desk. The completion of the check-in process can take a long time. Keep in mind that faster hotel check-in make customer happy. One of the easiest ways to do this is with the help of technology. There are software using which one can easily bring down the time taken for completion of the check-in process. The guest can book the hotel room remotely and upload the identity documents which will be verified digitally. When the guest finally arrives at the hotel he can skip going to the front desk. Instead, he just needs to take the picture of his id proof and a selfie and the same will used to verify the identity of the guest. Once the verification process is complete the guest will be given a digital access key.

Simplification of a number of tasks:

Mobiles are an indispensible thing these days. You can be rest assured that the customers will be more than excited to download hotel mobile app using which they can be given access to a number of facilities of the hotel. Once the verification is complete the guest can be given access to different facilities like access to the swimming pool or ordering food and drinks, scheduling of lunch and dinner etc.

This software will also help in faster completion of check out process. It will help in simplification of the billing process. It will bring down the manual work of the staff. It will not just help in reducing the frustration of the customers but also of the staff. It will help in improving the productivity of the staff.

You can also make use of technology in order to provide better concierge services. Questions from a human being may offend the customer but when the same function is performed by a robot then the guest will in all probability follow the instructions and will also be highly impressed with the efficiency of the robot.

If you want to generate more profits from your hotel business then you have to make sure that you keep the customer happy. For this, you have to ensure that you operate the hotel in the best possible way. One of the easiest ways to do this is with the help of technology.

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